Best Free CRM Tools

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There are hundreds of CRM tools on the market, but your options are limited if you’re looking for free CRM software. Customer Relationship Management (CRM) software tools automate critical CRM processes such as contact management, lead management, task management, and transaction tracking to ensure you focus on building customer relationships instead of scheduling emails and appointments.

Capsule CRM

Capsule CRM remains one of the simplest CRM tools on the market and provides sales pipeline management, task management, contact management, reports, analysis, and integration with third-party applications.

The free version of Capsule provides API access to more than 1,000 integrations and automations, ZAPI mobile apps for iOS and Android, add-ons, marketplaces, two-factor authentication, Gmail add-on, sales activity dashboard with custom filtered list, Kanban visual pipeline, configurable sales milestones, and task management calendars, and unlimited tracks, sales opportunities, and custom fields.

It is limited to two users, 250 MB of storage, and 250 contacts, there is no backup system, no bulk emails, no daily limits, and no limits on custom fields or records. 

Capsule CRM is enjoying great popularity in the SaaS CRM sector thanks to its intelligent and simple approach to customer relationship management. 

HubSpot CRM

HubSpot CRM is a cloud-based software that supports email tracking, lead management, contact management, inbound marketing, sales automation, and sales pipeline management. It helps you track and complete the sales lifecycle from leads and prospectuses to all phases of the sales process. HubSpot has more than 600 integrations at various levels of the HubSpot plan (marketing, hub, and free plans) and users can choose from over 150 apps in categories such as e-commerce, analytics, events, finance, project management, and customer success. 

Notable Mention:

Agile CRM offers a free all-in-one business platform with project management, contact view, reporting, support, and timeline features.

About the author

Pieter Borremans

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