What does a COO do?


The senior executive in charge of a company’s daily operational and administrative functions is called the chief operating officer (COO). The COO usually reports directly to the chief executive officer (CEO)and is regarded as the second in charge. The COO’s primary responsibility is to carry out the company’s business plan in accordance with the specified business model.

The CEO’s objectives and needs are the sole focus of the chief operating officer’s job. The COO ensures that whatever operational duties need to be completed are performed. It usually entails collaborating with the department heads or teams of supervisors. Each department’s managers then break down assignments and projects further to ensure that they are completed on time and on budget. A COO is in charge of ensuring that all departments collaborate in order to keep the company’s operations on track.

The COO meets with the heads of each and every department on a regular basis to ensure that operations are running smoothly and that any issues are addressed promptly. Furthermore, the COO frequently acts as a liaison between department heads, ensuring that they interact with one another when a project necessitates collaboration from multiple departments.

Roles of a COO:

  • Communicating withthe Chief Executive Officer and making reports for him
  • Conducting staff evaluations and, if necessary, generating remedial action plans
  • Creating and implementing the necessary strategies, procedures, and business plans to help the organization grow.
  • Setting company performance targets in collaboration with the leadership team
  • Supervising all aspects of the company’s day-to-dayoperations, including IT, marketing, and sales.
  • Working very closely with the Chief Executive Officer and Chief Financial Officer

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Pieter Borremans
By Pieter Borremans

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